Shipping policy
Shipping Policy
- Orders are placed on coros.ca and have a delivery address in Canada.
- Orders placed between 12:00 AM and 11:59 PM Pacific Time, Monday through Friday, will be released for processing at 8:00 AM Pacific Time on the following business day.
- Orders placed on a holiday or Saturday - Sunday will be processed on the following business day.
- Weekend delivery is subject to the carrier and may not be applicable.
- COROS offers FREE ground shipping for orders over CAD $45 in Canada. Otherwise, Standard Limited shipping is CAD $5 and Express shipping CAD $25.
- P.O. Box addresses are not supported.
- Orders associated with reshipment services, including third-party freight forwarders, are not supported.
- Tracking information will be emailed to you once the order has been fulfilled.
- Orders can no longer be canceled after they have been processed.
- Funds will be held for your entire order and billed as each item is shipped. You may receive several shipments to complete the fulfillment of your order.
Shipping Address Responsibility
Customer Responsibility
We kindly ask you to double-check your shipping details before completing your order to ensure accurate delivery. If you notice any errors, please contact us and we’ll do our best to assist you.
While we’ll make every effort to accommodate changes, please understand that we cannot guarantee address updates once an order has been processed or fulfilled.
Address Changes After Fulfillment
After your order has been fulfilled, we’re unable to make changes to the shipping address or reroute the package. This is because our orders are processed quickly to ensure on-time delivery. To avoid any delivery issues, we recommend verifying your shipping information before placing your order.